Privacy & Cookie Policy

WHAT DOES THIS PRIVACY NOTICE TELL YOU?   

We take the protection of your personal data very seriously. In this Privacy Statement we, EOS Electro Optical Systems India Pvt. Ltd. (“We” or “EOS”) will inform you about how we process and use your personal data and on the specific rights you have in connection with your personal data. One of the main purposes of this Privacy Statement is to fulfil transparency obligations under accordance with the laws of India. 

Many of our customers are organisations and companies (so-called legal entities). If you contact us as an employee of an organization or a company, we will store and process the categories of data described herein below generally in relation to this organization or company, but may link it to the information that you are employed by such organization or company and are our contact person. 

This document is an electronic record and is governed by the provisions under the Information Technology Act, 2000 and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Please take a moment to familiarize yourself with our Privacy Policy. If you do not agree with any provisions of the Terms or this Privacy Policy, we advise you to not use or access the EOS Webshop India-Store. 

 

WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA? 

EOS entity for protecting your Personal Data and complying with applicable national legislation governing the use of your Personal Data is: EOS Electro Optical Systems India Pvt. Ltd, Sivananda Nagar Kolathur No.36, 600 099 Chennairesponsible  

 

HOW DO YOU GET IN TOUCH WITH THE GRIEVANCE OFFICER OF EOS ELECTRO OPTICAL SYSTEMS IN INDIA? 

In case, you have any questions, grievance or complaints about this Privacy Policy, or the EOS Webshop India, you may contact our grievance officer on the below mentioned details: 

 

Grievance Redressal Officer

Name: Anand Prakasam

Address: 36 Sivananda Nagar, Kolathur, Chennai -600099

Email: anand.prakasam@eos.info

Tel: +91 7676504594

 

You can also write to us at:

EOS Electro Optical Systems India Pvt. Ltd,

Sivananda Nagar Kolathur No.36, 600 099 Chennai 

 

HOW ARE MY DATA PROCESSED AND USED WHEN I VISIT THE WEBSITE? 

When you visit our website, our web server will temporarily record the domain name or IP address of the requesting computer, the access date, the file request of the client (file name and URL), the HTTP response code and the website from which you are visiting us, the number of bytes transferred during the connection and, if applicable, other technical information that we use and statistically evaluate for the technical implementation of the website’s use (delivery of the content, guaranteeing the website’s functionality and security, protection against cyberattacks and other abuses). 

It is necessary to store and process the information referred to above for the duration of your session in order to deliver our website content to your computer. We also store some of this information in the log files of our servers. We will not combine this information with your IP address or other personal data relating to you. 

 

WHAT PERSONAL DATA DOES EOS COLLECT AND USE WHEN I REQUEST INFORMATION OR SHOP IN THE WEBSHOP? 

When you place an order in our webshop it is necessary to process certain information for the conclusion and performance of the contract. All other information you may provide will be provided on a voluntary basis. 

These are the categories of Personal Data we collect directly from you:    

  • Identity information – includes: name [first, last, initials], e-mail address 
  • Contact information - includes: your phone number, shipping and billing address, e-mail address 
  • Location information - includes: your business location 

Our webshop contains a contact form which you can use to submit communications to us. When submitting information through the contact form, you are required to enter an e-mail address which we will use for responding to your request. The contact form enables you to submit additional information on a voluntary basis. 

We will store and process the above information on the one hand to perform the respective contractual relationship with respect to the information, product and/or service we deliver to you, and, on the other hand in improving our deliveries and services according to your individual requirements and thus promoting the sale of our products and services, and possibly offering you additional products or services in accordance with your interests, documenting contractual agreements and correspondence for establishing, exercising or defending related legal claims, and, where relevant, fulfilling our product monitoring obligation with respect to our products and services. 

For all customers or potential customers who order through our webshop, or contact us, or subscribe to our newsletter, we will set up a customer account in our Customer Database, and all information will then be stored in, or linked to, this customer account. 

 

HOW ARE MY DATA PROCESSED AND USED WHEN I PARTICIPATE IN TRAININGS? 

When you participate in a training, we will collect and process the contact details of all participants. If the training encompasses a test or examination (e.g. for the purposes of certification), we will also store and process your submissions and results. If trainings are conducted by third party service providers, they will also have access to this information. 

We will store and process the above information to perform the respective contractual relationship with respect to the training. 

We will retain your information and any data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted under the applicable law. 

 

HOW ARE MY DATA PROCESSED AND USED IN CONNECTION WITH SOCIAL MEDIA ICONS? 

Our website contains icons with the logos of certain social media platforms. The icons are linked to a URL of the social media platform. When you click in the icon, the respective function of the social media platform is activated (like, share, connect etc.). Until then no data is transmitted to the social media platform. When you click on the icon, you will leave our website. Our website currently contains icons of the following social media platforms: 

  • When you click on the icon Linkedin you will be re-directed to the services of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Pl, Grand Canal Dock, Dublin 2, Ireland. You can find information on which data the service provider collects and how they are used in the privacy statement of the service provider: www.linkedin.com/legal/privacy-policy. 
  • When you click on the icon Twitter you will be re-directed to the services of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. You can find information on which data the service provider collects and how they are used in the privacy statement of the service provider: http://twitter.com/privacy. 
  • When you click on the icon Facebook you will be re-directed to the services of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You can find information on which data the service provider collects and how they are used in the privacy statement of the service provider: www.facebook.com/help. 
  • When you click on the icon YouTube you will be re-directed to the services of YouTube, LLC, Cherry Ave., United States, a company of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. You can find information on which data the service provider collects and how they are used in the privacy statement of the service provider: https://www.google.de/intl/de/policies/privacy/. 
  • When you click on the icon of Instagram you will be re-directed to the provider of Instagram, Facebook Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. You can find information on which data the service provider collects and how they are used in the privacy statement of the service provider: https://help.instagram.com/519522125107875?helpref=page_content. 

 

WHO MAY RECEIVE MY DATA? 

We exchange personal data with other companies within the EOS Group. 

Newsletters will be sent to the e-mail address you have provided. If your e-mail provider is located in an unsafe third country, the transfer will nonetheless be made to fulfill the contract with you and in accordance with your instructions. 

Where we store and process data for the consummation of contracts, we may pass these data on to agents and contractors we employ for such consummation (e.g. to carriers for transportation purposes). Where we re-sell third party products we may pass on your contact details and information on the product purchased to the manufacturer or supplier for the purposes of product registration, for accounting purposes and/or with respect to manufacturer product maintenance or support. 

Depending on the Personal Data processing activity, your Personal Data is shared with different EOS entities, affiliates, couriering agencies, agents and third parties located in different countries. We comply with all local legal requirements to ensure your Personal Data is secured and safe when it is being transferred to a different country (including access) and we ensure that the same level of data protection is maintained by the entity to whom the data is shared. 

Our website may contain references to third parties’ offers in the form of links, advertising banners or the like. If you follow these links (usually by clicking on the link or advertising banner), you will be directed to third-party offers. We would like to point out that providers of such offers may be in an unsafe third country and that clicking on such links may therefore lead to a transfer of information to such a country, that we are not the controller with respect to such third party offers and have not agreed any guarantees with the controllers’ of such third party offers regarding data protection and that only the data protection policies of the third party as the controller will apply to these offers. Although we do not pass on any personal data to such providers or their service providers ourselves, they can draw conclusions from the fact that you come from our website when you click on an advertisement. 

 

SECURITY 

The security of your Personal Information is important to us. We have implemented security policies, rules and technical measures, as required under applicable law including firewalls, transport layer security and other physical and electronic security measures to protect the Personal Information that it has under its control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. When you submit your information on the EOS Webshop India, your information is protected through our security systems. Please note that we use international and industry-recognized standards such as per applicable laws, rules and regulations. 

  • Your information is contained within secured networks and is only accessible by a limited number of authorized persons who have access rights to such systems or otherwise require such information for the purposes provided in this Privacy Policy. These authorized persons are also under an obligation to keep such information confidential. 
  • We require our service providers to do the same through contractual agreements. However, you should be aware that any transmission of your Personal Data through the internet is at your own risk. We can only protect your Personal Data when we have it.  

 

COOKIES POLICY 

Due to the communications standards on the Internet, when you visits, access or browse the EOS Webshop India, we automatically receive the uniform resource locator of the site from which such you visit, access or browse the EOS Webshop India, details of the website you visit on leaving the EOS Webshop India, the internet protocol (“IP”) address of each User’s computer operating system, type of web browser the User is using, email patterns, and the name of the User’s internet service provider. This information is used solely to analyse overall User trends and to help us improve our services. Please note that the link between the User’s IP address and the User’s personally identifiable information is not shared with third parties without such User’s permission or except when required by law or to provide or facilitate the User with the services. Notwithstanding the above, the User acknowledges that we reserve the right to share some of the aggregate findings, including the personal information provided by the Users in an unidentifiable, aggregate form, and not the specific data with advertisers, sponsors, investors, strategic partners, and others in order to help grow the business. The amount of information sent to us depends on the settings of the web browser used by the User to access the Platforms. The User may refer to the browser used, if the User wishes to learn what information is provided to us. 

The EOS Webshop India uses temporary cookies to store certain data. We do not store Personal Information in the cookies. Information collected by us, by any means whatsoever, that does not personally identify the User as an individual (such as patterns of utilization described above) is exclusively owned by us and may be used by us and third party service providers for technical administration of the Platforms, user administration, research, development, and other purposes. 

You understand that you may set or amend your web browsers to delete or disable cookies. If you choose to disable cookies on your computer or mobile telecommunication device, it may impair, degrade or restrict access to certain areas of the EOS Webshop India. 

 

OPT-OUT POLICY 

The third party service providers with whom we may share information provided by you are not permitted to market their own services or send promotional e-mails or engage in promotional communication with you. We provide you with the opportunity to opt-out of receiving non-essential, promotional, or marketing-related communication from itself or its partners. 

If you wish to remove your contact information from all our mailing lists and newsletters, you can click on the "unsubscribe" link or follow the instructions in each e-mail message. Alternatively, you can contact us at EOS Webshop India: academy-in@eos.info

 

FOR HOW LONG ARE MY DATA STORED? 

We will retain your data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted under the applicable law. 

 

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM? 

Please kindly contact the Grievance Officer if you wish to exercise your rights under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information). 

  • You have the right to make sure we are using the accurate details about you and you may request to review and correct any inaccurate Personal Data we have of you. 
  • When we use your Personal Data based on your consent, you have the right to withdraw your consent at any time by writing to us. 
  • In the event that you withdraw consent given earlier we have no obligation to provide goods or services for which the said information was sought. 
  • You have the right to raise any discrepancies or grievances with respect to processing of information by contacting our Grievance Officer.  

 

MODIFICATION 

We reserve the right to amend this Privacy Policy at any time. The Privacy Policy, as and when modified, shall be updated on the EOS Webshop India. We encourage you to review this Privacy Policy whenever you visit our EOS Webshop India to understand how your Personal Information is used. 

 

GOVERNING LAW 

The terms of this Privacy Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra. 

 

SEVERABILITY 

Whenever possible, each section of this Privacy Policy shall be interpreted in a manner so as to be valid under applicable law. However, in the event any provision is held to be prohibited or invalid, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or other remaining provisions of this Privacy Policy. 

 

Rev. September 2022